Privacy Policy

1. Who We Are

Rocket Removal & Services ("we", "us", "our") provides junk removal, hauling, demolition, cleanout, power washing, and exterior services in Central Florida. You can contact us at support@rocketremoval.io or 321-291-4635.

2. Information We Collect

When you request a quote or contact us, we collect information you provide, including:

• Name, phone number, and email address
• Service address or ZIP code
• Service requested, preferred date, and any notes you share
• Confirmation that you are at least 18 years old

We also automatically collect basic technical data (IP address, browser type, pages viewed) and may use cookies and similar technologies, including Google Analytics and Google Ads conversion tracking, to measure site performance and advertising.

3. How We Use Your Information

• To respond to your request and schedule, perform, and follow up on services
• To send appointment confirmations, reminders, and service-related messages by call, text, or email
• To improve our website, services, and marketing
• To comply with legal obligations and prevent fraud or abuse

4. SMS / Text Messaging

By submitting your phone number, you consent to receive calls and text messages from us about your quote and service. Message and data rates may apply. Reply STOP at any time to opt out.

5. How We Share Information

We do not sell your personal information. We share information only with service providers that help us operate (for example, scheduling, email, hosting, and analytics providers), and when required by law.

6. Data Retention & Security

We keep your information only as long as needed to provide services and meet legal requirements, and we use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by emailing support@rocketremoval.io. You may also unsubscribe from marketing emails using the link in any message.

8. Age Restriction

Our services and website are intended for adults. By submitting a request, you confirm that you are at least 18 years old. We do not knowingly collect personal information from anyone under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

10. Contact Us

Questions about this policy? Email support@rocketremoval.io or call 321-291-4635.